For laundromat ownersRun customers, workforce, production, routing and your website from one platform.

Platform blueprint

One laundry operating system instead of a pile of disconnected tools.

On The Way Platform is being designed for independent laundromats and multi location operators that want modern customer experiences without losing control of their brand or customer relationships.

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Customer experience

Intent based storefront paths
Branded ordering storefront
Customer accounts and saved care preferences
Recurring pickups and memberships
Real time order status
Credits, promotions and referrals
Commercial account ordering

Pickup and delivery

ZIP and polygon service zones
Capacity aware pickup windows
Own fleet dispatch
Driver manifests and proof of service
Customer tracking
Route profitability signals

Production

QR bag chain of custody
Verified weight workflow
Washer and dryer assignment
Pressing queue
Quality control
Exception and rewash queues

Revenue

Versioned pricing books
Subscriptions
Commercial volume pricing
Service zone pricing
Marketplace distribution as an option
Contribution margin reporting

Enterprise controls

Multi location permissions
Audit history
Approval controls
API keys and webhooks
Custom domains
Exportable business data

Store operations roadmap

Counter order and POS workflows
Bag and garment label printing
Barcode scanning
Cash drawer and shift controls
Compatible machine integrations
Branded mobile experiences

Built to stay flexible

Use your own brand. Add the marketplace only if you want it.

The software channel and the future On The Way consumer marketplace are separate. Operators can run their own storefront without giving marketplace commission on customers they acquired themselves.

Direct channel

Your domain, your brand, your customer relationship and your operating rules.

Software subscription model

Marketplace channel

Optional distribution for orders generated by the On The Way consumer network.

Commission only on marketplace origin

On The Way Laundry

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